Legal notice
DISCLAIMER AND CONDITIONS OF USE
Last updated: September 2025
1. Introduction
SEAT, S.A.U. (hereinafter referred to as “CUPRA”) is a Spanish enterprise with registered office at Martorell (Barcelona), Autovía A-2, Km. 585, holder of Tax Identification Number (C.I.F.) A-28049161, duly list in the Companies Register of Barcelona under General Volume 23662, Folio 1, Page number B- 56855, and with contact e-mail customercare@cupraofficial.com.
CUPRA is the legal owner and licensee of all intellectual property or any other rights on the website “shop.cupraofficial.com” (the “Website”).
These conditions of use (hereinafter referred to as the “Conditions of Use”) govern access and use by users accessing and browsing the Website (hereinafter referred to as the “Users”, “User” when referred to singularly). The Conditions of Use will be supplemented by any other legal texts governing any functionality, service, process, application, platform or means necessary for use of the platform or included therein.
CUPRA has its own Code of Conduct, available here: Explore and get to know our Code of Conduct | CUPRA.
Please read the Conditions of Use carefully. Browsing and using the Website means that the User has read, understands and accepts these Conditions of Use. The User must abstain from using the Website if they do not agree with all or some of these Conditions of Use.
2. Purpose
The Website enables the User to view and purchase products available on it.
These Conditions of Use do not govern the purchase of Products by Users, which will be subject to the conditions of purchase available on the Website, and which will be displayed to the User for their acceptance before confirming their purchase.
3. User Account
The User may register on the Website, creating their own User Account by providing the data requested.
The User is responsible for the truthfulness, accuracy and authenticity of the data provided. To this end, the User undertakes to keep the information contained in their User Account up to date.
The User agrees to keep their login data secret and to store it in such a manner so that it cannot be accessed by third parties. CUPRA is not liable for any damages caused as a result of choosing an inappropriate password or failing to protect the password correctly, which would entail a breach of the Conditions of Use, nor is it liable for the damages caused by third parties accessing the User Account of Users, regardless of whether or not they are authorised by the User in question.
4. Intellectual and industrial Property
The Website, the texts, the images, the audio, the animations, the videos, and any other contents of this Website are the exclusive property of CUPRA or, where appropriate, of third parties that have granted a licence or authorisation to CUPRA for their use.
To this end, CUPRA grants a non-exclusive, non-sub-licensable, non-transferable licence to Users in order to use the Website, its respective functionalities, the content, and other available functions, which will be subject to the remaining terms included in these Conditions of Use, along with any other applicable terms of use and laws. The User is solely authorised to view and obtain a temporary private copy of the contents for their own exclusive, personal and private use on their computer systems (software and hardware), but is not authorised for its subsequent transfer to third parties. With the above exceptions, the User may not modify or reproduce, either in part or in whole, nor may they distribute or publicise this information without the express, written consent of CUPRA.
For their part, Users grant CUPRA a non-exclusive, unlimited, transferable, free-of-charge and sub-licensable licence to use the contents they share on the Website. More particularly yet not exclusively, CUPRA will be entitled to reproduce, transfer, distribute, publicise, provide, extract, reuse and transform such contents in any manner and for any purposes. Furthermore, Users grant CUPRA a non-exclusive, unlimited, complete, transferable, free-of-charge and sub-licensable licence on the data they provide that is not of a personal nature or data for which any personal reference has been deleted (anonymised data). Any other use must be previously authorised.
Users acknowledge and agree that use of the Website does not entail the transfer of any intellectual or industrial property right, such as copyrights, trademarks, designs or other rights on the Website or on any of its components, except for the limited use licence granted to Users under the terms herein.
All logos, trademarks and industrial designs appearing on the Website are included within the scope of the industrial and intellectual property rights registered by CUPRA or by third parties. Therefore, any form of exploitation, their reproduction, distribution, publicising, provision and transformation without the express authorisation of their owners is forbidden.
5. Rules of Use of the Website
The User acknowledges and voluntarily and expressly agrees that the Website will be used under their sole and exclusively responsibility at all times.
The User undertakes to abide by these Conditions of Use, and to follow the special notices or instructions for use contained herein.
The User undertakes not to misuse the Website, and not to use it or distribute information through it for:
• Activities contrary to current law, to these conditions, to decency, to good conduct or public order, or for illicit or prohibited purposes or those that may harm the rights and interests of CUPRA or of third parties. More particularly, copyrights, names or registered trademarks, as well as privacy rights.
• Using the Website or a part thereof on other private or commercial websites, and using the Website for commercial purposes, or establishing hyperlinks to the Website or to any of its contents (except with the express, written authorisation of CUPRA).
• Altering, copying, modifying, decompiling, disassembling, performing reverse engineering, granting licences, leasing, selling or mimicking the Website or its contents.
• Transferring a virus or other harmful component that harms, restricts or damages the Website or any connected network or that interferes with the use and enjoyment of the Website by other users.
• Disclosing, extracting, reusing, resending or using in any manner, in whole or in part, in any medium or format, any of the parts of the Website belonging to CUPRA without the prior, express consent of the company.
CUPRA reserves the right to block access by any User to certain services of the Website should they infringe these Conditions of Use, third-party rights or applicable law and, more particularly, the provisions set out in this clause. CUPRA will preserve all other additional rights that it may have with regard to the User, especially those referring to the initiating of criminal or civil proceedings.
The User guarantees that the information, materials, contents or remarks that do not constitute their own personal information but that is provided to CUPRA do not infringe the intellectual or industrial property rights of third parties or any other legal provision.
6. Warranty Exclusion
CUPRA will make every effort to ensure the Website functions correctly. However, CUPRA cannot ensure the service will not be interrupted to perform repair and/or maintenance tasks on the Website or due to a lack of coverage or faults in the equipment and/or networks required for data transfer, which are outside its control. CUPRA will take the appropriate measures to reduce these interruptions.
7. Responsibilities
The User uses the Website at their own risk and responsibility. By accessing it, you undertake to use it in accordance with the law, and you remain liable to CUPRA and/or to third parties for any damages that may arise as a result of a breach of this obligation.
CUPRA may not be held responsible for software errors or damage that may arise in the computer system of the User (hardware and software) or in the files or documents stored on it due to viruses present in the computer used to connect to the Website services and contents, due to a browser fault, the use of obsolete versions of the browser or telephone faults, interferences, omissions or disconnections in the operating performance of the electronic system due to reasons not attributable to the company.
In all cases, the User will remain fully responsible for any data or contents that they transfer or communicate to CUPRA. CUPRA does not control or supervise any of said contents, except where established as such by the competent court or by administrative decision, and it reserves the right to delete them or prevent them from being viewed until the ownership or lawfulness of the material in question can be proven.
Therefore, to the extent that it is legally possible, CUPRA is not responsible for the errors or omissions that the content of the Website or others that can be accessed from it may incur.
In general, CUPRA does not control the use made of the Website by Users. More specifically, under no circumstances does CUPRA guarantee that Users use the Website in accordance with the law, these Conditions of Use, decency, generally accepted good conduct and public order, or that they do so in a diligent and prudent manner. As a result, CUPRA is not responsible for the use made of the Website content by the User which may involve a violation of any national or international ruling on intellectual or industrial property rights or of any other third-party rights.
8. Data Protection
CUPRA will protect the personal data of Users and will only use it to the extent permitted by law or provided Users have given their consent. Users can find information on the processing of their personal data in the Privacy Policy.
9. Links to Other Websites
This Website may contain links to other websites, social networks and/or third-party apps. CUPRA has no control over these, and is not responsible for their content, their functioning or the transmission received by said third parties. The User is responsible for reading and accepting the terms of use and privacy policies published on the linked websites or apps. The owner of each website will be responsible for it, along with the content provided through it.
Furthermore, CUPRA cannot control the information, contents, products or services provided by third parties that have links set up leading to the Website. Consequently, CUPRA is in no way responsible for use by the User of third-party functionalities, technologies, services or platforms. To this end, the User undertakes to hold CUPRA free of any liability or payment of damages as a result of breaches or incidents relating to the use of said third-party functionalities, technologies, services or platforms, despite these being available via the Website.
10. Modifications to the Conditions of Use and to the Website
CUPRA reserves the right to modify, expand or reduce the scope of the services included on the Website or to change its functions at any time. This is particularly due to the rapid development of new technologies, requiring CUPRA to regularly adapt the technical contents of the Website.
These Conditions of Use may also be modified at any time. The date on which the new version becomes effective will be indicated in the Conditions of Use. The Conditions of Use are applicable from the time the User accesses and browses the Website, so the User should regularly consult these Conditions of Use. Where the User continues to use the Website once the new version has been published, they will be considered to have accepted the new Conditions of Use.
11. Customer Care
You can contact the CUPRA Customer Care service by e-mail at customercare@cupraofficial.com with any matters relating to the Website.
12. Reporting of Possible Infringements
CUPRA respects the rights of third parties and the applicable law. The User of this Website must do the same.
Should any User detect a use of this Website that is offensive and/or for purposes contrary to current law, or content that they believe might violate the law or third-party rights, they must report it to CUPRA immediately by email at customercare@cupraofficial.com.
13. Severability and Integration of the Clauses
The illegality, invalidity or unenforceability of any of the clauses of these Conditions of Use will not affect the validity of the remainder, provided the rights and obligations of the Parties arising from the Conditions of Use are not affected in any essential manner. Essential is considered to be any situation that seriously harms the interests of either Party or that falls on the very purpose of these Conditions of Use. Said clauses must be replaced or incorporated with others that are lawful and that respond to the purpose of those replaced.
14. Applicable Law, Competent Courts and Jurisdiction
These Conditions are governed by Spanish law. Insofar as the Customer is acting in their capacity as a consumer, these Conditions will also be subject to any applicable local law.
Any dispute that may arise as a result of these Conditions shall be subject to the competent courts of Barcelona and, in the case of a Customer acting in their capacity as a consumer, the court of the place of residence corresponding to the consumer Customer.
Customers acting in their capacity as consumers may also subject any dispute that may arise or that is related to these Conditions to an Alternative Dispute Resolution (hereinafter referred to as "ADR") procedure, where appropriate.
CUPRA does not undertake nor is it compelled to take part in settlement proceedings before the consumer arbitration body.
© SEAT, S.A.U. 2025. Reproduction in whole or in part is prohibited. All rights reserved.
